Job Announcement: Certified Medical Assistant (CMA)
Location: Ballantyne
Position Type: Full-time
Schedule: 10-hour shifts
Position Overview:
CoreLife, in partnership with Novant Health, is seeking a compassionate and dedicated Certified Medical Assistant (CMA) to join our dynamic healthcare team. The Certified Medical Assistant will support clinical and preventive counseling care through a collaborative approach to managing overweight and obesity as a disease. This role requires working under the guidance of the supervising Physician and/or medical provider, ensuring a patient-focused and interdisciplinary approach to care.
Major Areas of Responsibility:
Work as part of a multi-disciplinary team to coordinate all phases of patient care, ensuring compliance with relevant laws, rules, and regulations.
Assist the medical provider by obtaining vital signs, updating medical records, performing diagnostic tests, and communicating effectively with patients.
Support the development and implementation of policies, procedures, and standards to enhance patient care.
Foster collaborative relationships with the physician, Nurse Practitioner, Dietitian, behavioral health therapist, and exercise specialists involved in patient care.
Implement evidence-based practices to improve patient outcomes and cost-efficiency for the CoreLife patient population.
Specific Responsibilities:
Communicate clearly and effectively with patients in the clinic, demonstrating "customer-first" behavior.
Greet patients, verify identity, and ensure proper room placement following clinic procedures.
Obtain, document, and report vital signs and other key data (weight, temperature, blood pressure, height, pulse, oxygen saturation, etc.).
Use medical devices like the RMR machine to perform assessments, explain the process to patients, and generate related reports.
Review and update patient information in the electronic medical record (EMR), including chief complaints, allergies, medications, and other relevant history.
Ensure patient privacy and comfort while assisting with procedures and assessments.
Maintain proper hygiene practices, including hand washing and cleaning of exam rooms and equipment.
Perform point of care testing (POCT), venipuncture, and process lab specimens in compliance with clinic protocols.
Assist with stocking and maintaining exam and procedure rooms, ensuring cleanliness and readiness.
Work alongside the front desk administrator to assist with coverage when needed.
Be prepared to initiate emergency action plans in case of cardiopulmonary arrest, fire, or severe weather.
Initiate and complete telephone encounters under the supervision of the provider, documenting results and communication as needed.
Process medication refills and perform prior authorizations, ensuring accuracy and timeliness.
Maintain and organize patient appointment schedules to ensure efficient clinic flow.
Request and manage patient medical records from other healthcare providers as directed.
Requirements:
Valid CMA, CCMA, CNA , or RMA Certification through AAMA, NHA, or AMT.
Strong commitment to patient care and teamwork.
Excellent communication skills and customer service orientation.
Ability to work collaboratively with a multidisciplinary team.
Adherence to infection control and safety protocols.
Why Join Us?
At CoreLife, we are dedicated to providing a supportive, collaborative, and patient-focused environment. By joining our team, you will contribute to meaningful work in improving the lives of patients, with a specific focus on treating obesity and related health conditions.
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