Job Description

Join the Southwest Healthcare Team!

About Us:

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community.  With over 6,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.  

Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including:  Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, and Riverside Medical Clinics.  For more information, please visit our website at

Job Summary:

Southwest Healthcare is seeking a Director of Provider Relations who will strategically plan, implement, and lead outreach efforts designed to foster physician alliance and improve relationships within healthcare community markets and service areas.  Duties include but not limited to:

• In conjunction with C-suite, develops outreach objectives based on facility strategic plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses regarding service lines, technology, and physicians.  Provides solutions for increasing the hospitals position competitively within assigned areas.
• Performs research on physicians to determine potential for hospital & ambulatory utilization.  Oversees creation of a target list of physician contacts whose business is desired by system.  Plans and implements visits to physicians, their staff and other potential referral and business sources.  Maintains good account relationships and implements innovative selling ideas and methodologies.
• Reports on key activities and communication through company approved CRM tool.  Meets company requirements for base level of admissions, surgeries and/or outpatient visits.  Monitors outcomes of volume growth activities to identify process improvement opportunities.
• Communicates operational and service issues to hospital leaders and improvements requested or suggested by physicians. Conducts follow-up with all involved in issue resolution.
• Participates in the development of hospital service line marketing plans, physician recruitment/retention plans and outreach activities intended for identified physician audience.

EDUCATION/TRAINING/ EXPERIENCE:

• Bachelor's degree from an accredited College or University in Business Management or a related field, required.  Masters Degree preferred.  
• Minimum seven (7) years of experience in healthcare sales or network development environment required.
• Experience in physician relations, network, marketing, or business development preferred.

CERTIFICATIONS/LICENSES:

• Current CA Driver's license required.

Other Skills and Abilities:

• Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines.
• Demonstrates compliance with hospital policies and procedures at all times.
• Ability to set priorities and appropriately organize workload and complete assignments in a timely manner.
• Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
• Must have knowledge of PC and applications.
• Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital and market positioning.
• Effective project management and plan execution skills with the ability to respond to multiple competing priorities.
• Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing. Additional languages preferred.
• Capacity to articulate change/value propositions to physicians and their staff and interact with hospital and corporate colleagues regarding compliance and adherence to regulatory guidelines.
• Excellent human relations skills with the ability to impact and influence results.

Benefit Highlights:

• Challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Tuition, CEU, Certification, Licenses Reimbursement program.
• Career development opportunities within UHS and its 300+ Subsidiaries!

Southwest Healthcare is owned and operated by subsidiaries of  Universal Health Services, Inc. (UHS) , a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or e-mails. All resumes submitted by search firms to any employee at UHS; via e-mail, the Internet or in any other form and/or method without a valid written search agreement in place for the above-listed position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.  We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: or 1-800-852-3449.

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