Job Description

Job Description and Duties

The Department of Child Support Services (DCSS) is looking for a passionate leader to join our team and serve as the Equal Employment Opportunity (EEO) Officer overseeing the department's Office of Civil Rights and Office of Impact.

About DCSS:

California DCSS is the state agency responsible for leading and managing California’s child support program, which operates under Title IV-D of the federal Social Security Act. In partnership with the federal government and 47 local child support agencies, DCSS provides strategic direction, policy guidance, and operational support to ensure consistent, high-quality services statewide. While counties handle day-to-day interactions with families—such as establishing parentage, setting and enforcing support orders, and collecting payments—the state department plays a central role in aligning local efforts with federal requirements, driving innovation, and promoting accountability across the program.

About this role:

The EEO Officer has responsibility over all EEO nondiscrimination, accessibility, and equity-advancement policies. The position represents DCSS in highly visible and sensitive interactions with community and professional organizations, service and community leaders, state departments, and other stakeholders to address service disparities and impacts to the Child Support Program. The EEO Officer also oversees all EEO-related programs including the discrimination complaint process, sexual harassment prevention and training, annual workforce analysis, upward mobility, Limited Examination and Appointment Program, Disability Advisory Committee (DAC) oversight, and administration of the Reasonable Accommodation and Bilingual Services Programs.The position serves as a member of the department’s Executive Team.

You will find additional information about the job in the .

Working Conditions

DCSS is a diverse, family-friendly organization. The headquarters office is located in Rancho Cordova convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of standard office workspace, within a 2-story building, and may require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast-paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments timely.

This position is eligible for a hybrid work schedule and requires employees work two days each week onsite at the headquarters office in Rancho Cordova, CA, however changes to the hybrid/telework program are at the department's discretion. Some DCSS positions utilize a shared workspace or "hoteling" when working in the office. All employees may be required to report in person to the Rancho Cordova headquarters and/or offsite events or locations, as determined by management.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Fingerprint/criminal record clearance is required before hire.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Demonstrated strong leadership and management team experience with an ability to create a clear vision, set goals and expectations, encourage initiative and use sound judgment.
2. Demonstrated working knowledge of federal and state laws pertaining to Equal Employment Opportunity (EEO) programs and nondiscrimination policies.
3. Demonstrated experience administering EEO programs and activities including civil rights; EEO policy; Upward Mobility Program; Limited Examination and Appointment Program; Discriminiation, Sexual Harassment Prevention, and Workplace Violence Prevention trainings and Compliant Programs.
4. Demonstrated experience designing policy and programs that address diversity, equity, inclusion, and belonging.
5. Demonstrated experience in program development, implementation, oversight, monitoring, and/or evaluation.
6. Demonstrated ability to establish effective working relationships with Executive staff, a wide variety of departmental staff, control agencies, public and private agencies, and state and federal organizations.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - See Examination Information section for detailed requirements.

Job Tags

Full time, Work at office, Local area, Remote work, Flexible hours, 2 days per week,

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