Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Are you looking for a fast-paced and challenging position that will provide you with extremely valuable business analysis and leadership experience, extensive variety, and frequent exposure to all levels of management and staff in the Employment Development Department (EDD), Information Technology Branch (ITB)? The EDD is looking for a highly motivated and qualified individual to work in the State Disability Insurance Applications section as an IT Analyst.

This position reports to the SDI Online Manager and performs a wide range of analytical responsibilities on various projects in support of the State Disability Insurance applications. The IT Specialist I defines and develops system and/or software requirements, develops and/or updates technical documentation and implementation plans, and applies industry standards, principles, methods, and techniques to manage a project through all phases of the SDLC. The incumbent will work with developers to create business requirements for any disability application and process flow related changes, identify testing scenarios, write test scripts, review and troubleshoot identified defects.

The successful candidate has excellent verbal and written communication skills, strong attention to detail, the ability to prioritize multiple tasks with competing deadlines, and can work independently.

This position is in the heart of downtown Sacramento at EDD's headquarters office at 751 N St, Sacramento and is eligible for telework under EDD's telework policy. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Position exist inSacramento, CA ARU 349

If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Positions are located at EDD’s Headquarters office at 751 N Street, Sacramento, California.

Benefits of working at this location include:

• Close to major freeways, light rail and transit stops.

• Enclosed bicycle parking.

• Close to downtown shopping and restaurants.

• Close to the Golden 1 Center

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Information Technology Specialist I Bulletin

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong analytical abilities
• Excellent written and verbal communication skills
• Ability to adapt to competing priorities
• System quality assurance testing experience
• Project coordination experience
• State Disability Insurance policies and applications
• Detail oriented
• Ability to communicate well with various departments and peers
• Ability to communicate well with various of leadership

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview. The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page, and must include a response to the statement(s) below, including specific examples:

Please restate the questions with your response.

1. Describe how your work experience and education qualify you for the role and responsibilities of this position based on the desirable qualifications and the duty statement.

2. Describe your background, experience and training as it relates to:

   A. Project participation

   B. Test script creation and system testing

3. Describe your background, experience and training as it relates to:

A. Reviewing, updating and/or creating business system and workflow requirements

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Work experience placement, Remote job,

Similar Jobs