Job Description

Summary

The Pulmonary, Critical Care, and Sleep Medicine section within the Department of Medicine seeking a Medical Assistant I to support the clinical operations by performing clinical and administrative tasks. Administrative duties include but are not limited to desktop/phone triage, Live Answer rotation (Department's internal call center), patient scheduling, and other administrative tasks necessary to facilitate patient care. Clinical duties include but are not limited to patient rooming (virtual and face to face) and vitals and COVID-19 testing site rotation. The candidate should work well within a team environment and be willing to assist a team member when needed. 

The Pulmonary, Critical Care, and Sleep Medicine section within the Department of Medicine at Baylor College of Medicine is focused on patient care including office visits, PFTs, and outpatient procedures. 

This position is located at the McNair Campus in the Texas Medical Center. 

Job Duties

• Performs routine patient care responsibilities (face to face or virtually) such as taking vital signs, administering medication and assisting with procedures under supervision, and providing patient education.
• Collects patient history, performs medication reconciliation and enters information in EPIC.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments (virtual and face to face).
• Conducts patient outreach phone calls and post visit follow-ups.
• Responds to routine patient phone calls and My Chart messages and routes to RN, ACP or MD as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA). New employees who are not currently certified, must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association

Preferred Qualifications

• Experience with Epic.
• Prior experience in an academic medicine environment.
• Exceptional communication skills (written and verbal).
• Strong organization skills.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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