Job Description

Tidewater Physicians for Women - Medical Receptionist

Tidewater Physicians for Women is a division of Mid-Atlantic Women’s Care with offices in Virginia Beach and Norfolk, Virginia. Women of all ages from young teens to women past menopause, can access compassionate and individualized care at Tidewater Physicians for Women. Our practice takes comprehensive care to a higher level with a large team of experienced and qualified physicians, nurse practitioners, and two licensed counselors. We believe in a commitment to open communication, hard work, and demonstrating the highest ethical standards by treating everyone with fairness, honesty, and respect, and by conducting our business with the highest level of integrity. Our number one goal is to provide excellent healthcare and to deliver the highest level of client-focused service.

Locations:

• Norfolk, VA.
• Virginia Beach, VA.
• Must be able to travel to both locations.

Schedule:

• Full Time.
• Monday - Friday.
• 8:00 A.M. - 5:00 P.M.

Requirements To Be a Medical Receptionist at Tidewater Physicians for Women:

• Ability to communicate effectively with physicians and fellow co-workers.
• Demonstrates flexibility as a team member.
• Organized and able to manage time effectively.
• Able to multi-task and prioritize assignments.

What We Offer You:

• Paid Time Off accrued throughout the year, increasing with years of service.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible Spending Account (FSA).
• Health Spending Account (HSA).
• Short-Term Disability Insurance (STD).
• Long-Term Disability Insurance (LTD).
• Basic Life Insurance provided by the company for full time employees.
• Voluntary Employee Life Insurance.
• 401(K) with profit sharing and safe harbor contributions by the company.
• Company Observed Paid Holidays.
• There are many more you will learn about in your interview!

New employees are eligible for benefits on the first of the month following and/or coinciding with 30 days of full-time employment.

Responsibilities:

The Medical Receptionist is responsible for check-in and check-out, including taking patients information, scheduling management of patients for all appointments, verifying demographics, data entry, collecting co-pays, reconciling batches, confirming appointments, and working directly with our providers and staff. The ability to maintain confidentiality concerning patients, co-workers, and all job assignments is imperative. General

• Maintains patient confidentiality.
• Review Athena task bucket.
• Fax patient documents to Athena and verify forms have been downloaded to patient’s chart.
• Maintain work area to ensure healthy organized work environment.
• Monitor and respond to voicemails.
• Monitor and respond to patient cases.
• Validate patient demographics at the time of check-in.
• Collects co-payments and other applicable payments before appointments.
• Participates in the insurance verification process and assists with billing as needed.
• Maintain reception area and lobby area in a neat, orderly, and clean condition at all times.
• Interact with patients and visitors in a positive, pleasant, and professional manner.
• Answer incoming calls, schedule appointments, and direct to appropriate person and/or departments.
• Obtain necessary signatures and forms based on appointment type.
• Schedule follow up visits for patients.
• Schedule appointments.
• Other duties as assigned.

Job Type: Full-time.

Salary: From $15.50 per hour.

Benefits:

• 401(k).
• Dental insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Retirement plan.
• Vision insurance.

Schedule:

• 8 hour shift.
• Monday to Friday.
• No weekends.

COVID-19 considerations:

To keep our staff safe, we provide and require: surgical masks, eye protection, hand sanitizer & contact tracing logged daily. Disinfectant supplies are also provided.

Education:

• High school or equivalent (Preferred).

Experience:

• Medical receptionist: 1 year (Preferred).

Work Location: In person.

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