Job Description

Req ID:  76250 

Location:   Tulsa -TUL  

Areas of Interest:  Consumer Operations  

Pay Transparency Salary Range:   Not Available  

Application Deadline:  04/14/2025

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

If you're ready to grow your career with a leading provider of sophisticated financial solutions you've come to the right place. We believe no challenge is too big and no opportunity is too small for us to work on together. Our commitment to you is a positive work environment, a commitment to our communities, and putting our clients first.

Job Description

The Monetary Risk Analyst position is primarily responsible for the timely resolution and clearing of assigned banking center suspense accounts (Teller Suspense, Teller Exchange, Currency Shipment, CDP, Provisional Credit, and Consumer Loan in Process), teller outage tracking, and charge-off accounts.

Team Culture

Team collaboration is commonplace. Integrity is the foundation on which coworkers trust, build relationships, and build effective interpersonal relationships. We live the company values in everything we do. We act with honor and truthfulness.

We are proud of the company's contributions to the organizations we serve. As a team, we are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes.

How You'll Spend Your Time

• You will identify abnormal or suspicious activities and report any irregular or inappropriate practices to the Manager. You will also identify opportunities to improve operating procedures, and recommend solutions to the Monetary Risk Manager.
• You will research, reconcile, and clear banking center suspense entries within established Consumer and Finance division guidelines to reduce or eliminate exposure to losses. This includes identifying, documenting, and escalating negative trends to the Monetary Risk Manager. 
• You will monitor general ledger suspense account activity while ensuring transactions are processed within BOKF policy and consumer management control guidelines. You will research unresolved teller differences to mitigate possible loss, minimize client impact and reduce employee turnover.
• You will track individual teller outage expenses, respond to management inquiries regarding progress on, or resolution of teller outages, and prepare monthly teller outage reports and ensures each branch’s report balances to the branch’s “Teller Differences” general ledger account.
• You will reconcile assigned BOKF imaged ATM deposits of cash and check. This includes researching and reconciling ATM deposit dispute claims in conjunction with Financial Crime Unit Bankcard Group, reviewing and resolving all BOKF banking center account closing suspense outages and working with the banking center to resolve, and processing the payment or return of all banking center issued Official Checks and Money Orders.
• You will make decisions that require the review of GL and DDA entries to insure proper funding was received at the time of the issuance and that items are not counterfeit or have not been previously presented through image exchange. You will work with Accounting to insure Official Checks and Money Orders are cleared from Accounting’s reconcilement report.
• You will maintain and update department reporting functions regarding teller outages, audit exceptions, Canadian items, system corrections, etc. in order to reduce risk of loss to the bank. You will assist in various projects as assigned by supervisory and consumer management personnel, and process charge-off accounts as assigned.
• You will assist management with the development of policy and procedure related to workflow, and provide training support to new hires and other individuals on the team.

Education & Experience Requirements

This level of knowledge is normally acquired through and Associate’s Degree in a business related field and 1-2 years of experience in a financial institution or accounting/reconciliation experience or equivalent combination of education and experience.

• Working knowledge of all aspects of banking center teller and platform operations
• Working knowledge of all banking center processes and procedures
• Working knowledge of ATM reconciliation process
• Basic knowledge of accounting principals
• Strong PC and software application skills, including the ability to use Microsoft Word and Excel
• Excellent customer service and interpersonal skills
• Excellent verbal communications skills
• Strong analytical and problem solving skills

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.  With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
 
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact  [email protected] with any questions. 

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