Job Description

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

This position contributes to REI’s success by employing strategic project leadership and project management principles to produce a portfolio of world class omni-channel marketing projects. The Project Manager collaborates across many disciplines within and outside of the organization to successfully manage and orchestrate the execution of a large volume of projects in support of brand, product and value campaigns as well as business programs and Customer Engine projects that ladder up to our annual marketing plan.

To be successful, the ideal candidate is inclusive, self-motivated, definitive, and employs a business acumen and proven ability to guide and influence others (from peers to mid-level managers) to adapt to change and competing demands. As a highly operational partner, you are leading and orchestrating cross-functional teams through the project lifecycle including the planning, scheduling, monitoring, risk mitigation and issue resolution and reporting project status ensuring visibility of the team’s work to stakeholder management. You are a curious and natural problem solver adept at successfully leading and orchestrating a large volume of projects concurrently.

This position contributes to department process improvement efforts to expand and mature the capabilities of the organization, drive role clarity, standardize workflows, and improve resource efficiency and effectiveness.

• Accountable for management of multiple concurrent business critical projects that range from simple to more complex in scope and scale. Manages internal and cross-divisional teams to execute projects against annual business initiatives and campaigns.
• Key project liaison between internal, cross-divisional, and third-party partners in the management of project timelines, dependencies, issue resolution, and asset delivery.
• Ensures accountability towards project milestones, provides clear direction to help the team navigate through ambiguity, and operates as the primary point of contact to resolve conflict, remove barriers, and address issues.
• Anticipate, monitor, track, and control project risks, issues, dependencies, and change requests to mitigate impact and safeguard successful delivery. As needed, escalates to secure timely resolution.
• Accountable for omni-channel marketing project deliverables and maintaining current industry knowledge and best practices across a variety of digital and social platforms including website, mobile, email, digital advertising, print, and social platforms such as Facebook, Instagram, Twitter.
• Primary point of contact on assigned projects accountable for the development and delivery of regular project status updates to the project team and key partners that includes detail on upcoming project milestones, deliverables, dependencies, decision status, and any risks or issues.
• Schedules, facilitates, and recaps project meetings and decision-making discussions with cross-functional stakeholders to promote decision adherence and ensure the work is on brand, on strategy, observes channel best practices, meets technical/proofing/legal requirements.
• Ensures the on-time delivery of high quality, relevant, customer experiences that meet stated business priorities within approved scope and budget parameters.
• Develops a broad set of relationships and accountability for motivating and coordinating cross department/divisional project teams to deliver first in class omni-channel marketing from project scoping, planning to project delivery.
• Accountable for applying process innovation to project management approach and when necessary employing nontraditional methods and problem-solving skills to move work forward.
• Accountable for making decisions, often under pressure, with both internal and external partners that influence outcomes within key marketing deliverables.
• Support value-based decision-making. Understand the value and cost of the work we do and use this to drive decisions.
• Leverages “Workfront” work management tool daily to centrally house project requirements, schedules, documentation, and resource time tracking.

Qualifications

• Bachelor’s degree in addition to 3+ years working in a fast-paced, highly matrixed Marketing Operations PMO as a Project Manager.
• 5+ years’ demonstrated experience concurrently managing multiple small to medium size omni-channel marketing projects
• 5+ years working with creative teams including design, copy, production, and photo/video.
• Skilled in Microsoft Office business applications: Excel, Visio, and PowerPoint.
• Proficient in video conferencing tools (Teams preferred), working knowledge of Adobe suite.
• Proven knowledge and application of project management principles and methodology
• Proficiency across all project phases (project planning, project requirements, scheduling, kick-offs, approvals, deliverables, issue resolution, monitoring, reporting etc.)
• Demonstrated knowledge and understanding of trends and capabilities related to omnichannel marketing – website, mobile, email, digital advertising, social media, print ads, signage, catalogs, earned media, influencer and affiliate marketing, content marketing.
• Exceptional project leader, collaborator, and ability to influence others on one’s own team and cross-divisionally for the achievement of business goals
• Proven problem-solving, conflict resolution, active listening, and time management skills
• Consolidates information from various sources including feedback from others to resolve project issues and reach sound business decisions

At REI, we believe the outdoors is for all.  We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. 

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click  here for a detailed overview of benefits plans by employee profile. 

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